IQ – Inner Quality. The concept refers to the quality of the value-oriented behavior by employees in fulfilling their tasks. Examples include customer orientation, use of resources, collegiality, leadership. IQ is a critical factor for organizational quality and success – economically, socially, ecologically, ethically.
 
MIQ – Management of Inner Quality. MIQ supports the management of medium-sized and large private and public organizations by incorporating Inner Quality. IQ is measured periodically. And what can be measured can also be controlled. The organization is continuously guided toward its optimum level of quality and success. Both normal organizational operations and change / transformation are significantly improved. The costs of the deficits identified in the initial IQ measurement amount to 10 to 20% of performance. Added to this are the costs in the social, ecological, and ethical dimensions. New opportunities arise in challenging times.


USER TESTIMONIALS


MIQ - one of the best we have launched this year.
CEO of a social institution with 2,000 employees


We must start with MIQ today so that we are prepared in good time for the clearly foreseeable requirements of the future.
CEO of a hospital with 1,200 employees


MIQ - intensive way of exchange, important process, powerful instrument of change.
HR director of a city administration with 1,600 employees


Our efforts on the personnel side are enormous. With MIQ, we now finally know what arrives at the operational levels.
CEO of a chain of retirement homes with 1,000 employees


Outstanding Internal Quality - our weapon in the War for Talents.
Managing partner of a consulting firm with 400 employees


Partly we were already aware of the problems in advance. But now we have concrete numbers and indications. Now we can tackle them with much more vigor and in a more targeted manner.
COO of an industrial company with 800 employees


Internal Quality will be the topic of the future.
Topmanager of a university hospital with 12,000 employees